5: Research Methodology

A user-centred, iterative design process guided the project:

1. User Research: three semi-structured interviews.
2. Requirements: combined emotional and functional goals.
3. Prototype Design: high-fidelity simulation in Figma.
4. User Testing: ten participants plus System Usability Scale scoring.
5. Reflection: thematic analysis and technical blueprint.

Ethical compliance: no personal data was collected and GDPR principles respected.